CustomModel

RAG as a Service With Cited Answers and One API Call

CustomModel is RAG as a service: you add your content, we handle indexing and retrieval, and one API call returns the answer with its citations. A website widget comes with the same model.

Run my model

Skip the pipeline work

Chunking, indexing, retrieval, and answer writing are handled for you. You manage content and call one endpoint.

  • Content split into passages
  • Passages found per question
  • Answer written from those passages
curl 
curl \
  https://custommodel.ai/api/v1/answer \
  -H "Authorization: Bearer $CUSTOMMODEL_KEY" \
  -d '{"model": "support", "question": "What time is late checkout?"}'

200 OK

{ "answer": "Late checkout until 2:00 PM is available for a fee of $49, subject to availability.", "citations": [{ "source": "Hotel Policies, Guest Services", "quote": "Late checkout until 2:00 PM is available for a fee of $49, subject to availability. Checkout after 2:00 PM is charged as a full additional night." }], "grounded": true }

A response you can use in code

The response contains the answer, a list of citations with the exact passage, and a grounded flag that tells your app when to hand off.

  • answer
  • citations
  • grounded

API from Growth

Growth includes API access, 5 models, and 8,000 answers a month. Enterprise gives 25 models and 25,000 answers.

  • Growth at $99 a month billed yearly

  • Enterprise at $299 a month billed yearly

  • Monthly billing available

Run my model

What it costs

Plans start at $24 a month billed yearly ($49 monthly) with 1,000 answers, and Growth at $99 a month billed yearly ($199 monthly) adds the API and five seats. See chatbot pricing for every limit.

Starter: Starter is $24 a month billed yearly ($49 monthly).

Growth: Growth is $99 a month billed yearly ($199 monthly).

Enterprise: Enterprise is $299 a month billed yearly ($599 monthly).

Related pages

Keep exploring: custom LLM, chatbot features, chatbot security.

FAQ

What does the API return?

JSON with the answer, the citations, and a grounded flag.

Which plans include it?

Growth and Enterprise.

Can I store my content privately?

Each account has its own separate index.